Why people rely on our temporary housing search
Practical tools and human support: faster matches, fewer surprises, better stays.
Verified Listings & Real Availability
Every property on our platform undergoes a verification cycle that combines remote checks and on-site confirmation by local partners. Listings include recent, unedited photos, accurate amenity inventories, and an availability calendar that is synchronised with the host’s booking system to prevent double bookings. Our verification process also reviews safety compliance—locks, smoke detectors and basic hygiene standards—and flags exceptions so guests never arrive to discover material discrepancies. This reduces booking failures and increases guest confidence while saving time for both guests and hosts by limiting back-and-forth clarifications.
Flexible Stay Durations & Transparent Terms
We specialise in flexible lease structures designed for unpredictable timelines. Guests may book by the night, week or month with clear rules about extensions, deposits and utility responsibilities. Contracts are plain-language, highlight cancellation windows, and include straightforward guidance on damage deposits and cleaning fees. Hosts who participate in our flexible program agree to simplified extension paths so a stay that begins as a short-term booking can be legally and logistically extended when both parties consent—avoiding awkward re-bookings or sudden move-outs.
Concierge & Local Onboarding
Moving often requires local help. We offer a concierge service that assists with check-in coordination, temporary furnishings, extra cleaning, and simple maintenance requests during the stay. For corporate or relocation clients we provide orientation packets—public transport maps, recommended stores, waste sorting rules and emergency contacts—so guests settle in quickly. Our local teams can arrange optional extras like linen hire, short-term storage or airport transfer, making stays less stressful.
Quality-Controlled Host Network
Hosts in our network adhere to service standards—timely communication, accurate descriptions, and a proactive maintenance philosophy. We review hosts based on response time, guest ratings and a history of resolving issues. When problems occur we mediate quickly and, where needed, provide alternative placements so guests' plans are not derailed. This network-oriented approach improves reliability for repeat corporate clients and individual travelers alike, and reduces the management burden on busy hosts by providing clear rules and support structures.
Search Intelligence & Tailored Matches
Our search algorithm weights not only price and location but also stay-purpose signals—work trip, relocation window, medical stay, or temporary housing during renovation—and user preferences like quiet streets, fast Wi-Fi, pet policies, or proximity to transit. We enrich listings with neighborhood descriptors and prior-guest comments to help users choose a property that aligns with their daily life, not just a checklist of amenities. For complex requests our specialists curate shortlists to save time and present high-probability fits.
Safe Payments & Clear Fees
Financial clarity reduces friction. We process payments securely, hold deposits in escrow during stays and release funds to hosts after check-out, subject to condition verification. Fees and taxes are shown upfront; optional services (linen, cleaning, concierge add-ons) are selectable during booking with transparent charges. Our refund policy for verified cancellations balances fairness across guests and hosts, and we keep a documented trail for dispute resolution so both sides feel protected.
